Support

Troubleshoot with the resources below or contact our Technical Support team to find the answers you need.

The model is located at the origin (0,0,0), so you may need to zoom out from the origin to view the entire model. In some programs, executing the command ZOOM Extents.

All model units are in meters, so it's important to select "Meters" as the unit when opening or importing a file.

OpenStreetMap is a collaborative, free map of the world. OpenStreetMap is a collaborative, free map of the world.

Contact

Reach out to us with any question or request under contact@gretasdata.de.

Support

I can't see the model or the coordinate system.

What is the scale of the files available on GRETASdata?

What is OpenStreetMap?

Contact